Frequently asked questions
Stuck on something? Find the most asked questions below.
Getting started with EXR
What is EXR virtual rowing app and how does it work?
EXR is a virtual indoor rowing app that turns your rowing machine into an immersive training experience. It connects to compatible rowing machines via Bluetooth and translates your real strokes into movement inside interactive virtual worlds.
You can follow structured workouts, race against other rowers or train at your own pace while tracking real-time performance metrics like split times, watts and stroke rate.
Is EXR a rowing game or a serious training app?
EXR combines the motivation of a rowing game with the structure of a serious training app.
While it offers immersive environments and multiplayer races, it is built around real performance data and structured training principles.
This makes it suitable for beginners, fitness-focused users, and competitive rowers alike.
Explore Training Plans
Discover Multiplayer Events
Read: Best Indoor Rowing Apps Compared (2026)
What equipment do I need so i can use EXR with my rowing machine?
To use EXR, you need a compatible rowing machine with Bluetooth connectivity and a supported device (PC, Mac, tablet or tv).
Most modern smart rowers connect directly, while some may require an additional performance monitor.
Which rowing machines are compatible with the EXR app?
EXR is compatible with a majority of smart rowing machines that support Bluetooth performance data transmission.
This includes popular models from brands like Concept2, RP3, Waterrower, Domyos and other supported manufacturers.
Compatibility depends on your monitor version and Bluetooth capability.
View full Compatibility Page
Learn about Concept2 Integration
How do I connect my rowing machine to EXR via Bluetooth? (Step-by-step guide)
To connect your rowing machine to EXR, enable Bluetooth on your device and select your rower in the in-app connection menu.
Make sure no other app is currently connected to the machine.
If the connection fails, restarting Bluetooth or your device usually resolves the issue.
Visit Bluetooth Troubleshooting
Check Supported Devices
Membership & Pricing
Does EXR offer family or multi-user subscription plans?
Yes, EXR offers multi-user options that allow multiple profiles under one subscription.
This makes it ideal for families or shared training environments.
Is EXR free or do I need a subscription?
EXR requires a subscription after the free trial period.
New users can start with a free trial to explore all features before committing to a paid plan.
How does the EXR free trial work and what is included?
The EXR free trial gives you full access to workouts, multiplayer races and performance tracking features for a limited time.
You can test compatibility with your rowing machine and explore all training modes before subscribing.
See Pricing Details
Explore Features
Download EXR
What subscription plans does EXR offer (in 2026)?
EXR offers flexible subscription plans designed for individual users and households.
Plans vary in billing frequency and may include options for multi-user access.
Compare Pricing Plans
Learn about Family Plans
Manage Your Account
How do I cancel or change my EXR subscription?
You can manage, change or cancel your EXR subscription through your EXR account. Available options depend on your subscription and billing method.
For step-by-step instructions, visit our Subscriptions, billing and refunds guide.
Training & Performance
How do I start a workout in the EXR rowing app?
To start a workout in EXR, connect your rowing machine and select a training mode from the main dashboard.
You can choose free rowing, structured workouts, or multiplayer races.
Does EXR offer structured rowing training plans for beginners and advanced users?
Yes, EXR includes structured rowing training plans for both beginners and experienced athletes.
Programs are designed to improve endurance, power, and overall performance.
Can I track my rowing performance and progress in EXR?
EXR tracks detailed rowing performance metrics including split time, watts, stroke rate, and distance.
Your workout history and progress are stored in your profile for long-term tracking.
Does EXR support FTP tests and rowing performance benchmarks?
EXR supports performance benchmarks and structured test sessions to measure your rowing fitness level.
These benchmarks help personalize training intensity and monitor improvement over time.
Can I participate in multiplayer rowing races and events in EXR?
Yes, EXR allows you to compete in real-time multiplayer rowing races and virtual events.
You can race against other users worldwide and compare performance rankings.
View Upcoming Events
Join the Community
📖 How Multiplayer Rowing Improves Performance
Can I use EXR with a VR headset?
No, EXR does not require a VR headset. The app works with a rowing machine and a compatible device such as a computer, tablet, or smartphone.
Some users have reported that EXR can be sideloaded onto certain VR headsets, but VR devices are not officially supported at the moment.
Technical Support & Troubleshooting
Why is EXR not connecting to my rowing machine via Bluetooth?
If EXR isn't connecting to your rowing machine via Bluetooth, make sure Bluetooth is enabled, your rowing machine is ready to pair, and it isn't already connected to another app or device.
For more troubleshooting tips and step-by-step solutions, check our Bluetooth connection guide.
Why didn't my EXR rowing workout save?
If your EXR rowing workout didn't save, it may be due to a connection interruption, an app issue, or the session not being completed correctly.
Learn what to check and how to prevent this from happening in our workout saving troubleshooting guide.
What devices and platforms does the EXR rowing app support?
EXR supports Windows, macOS, and selected tablet devices with Bluetooth capability. Performance depends on your hardware specifications and operating system version.
Please note that Microsoft Surface devices are currently not supported by EXR.
Download EXR
Check System Requirements
View Compatibility List
Can I use EXR without a Bluetooth rowing machine?
No, EXR requires a rowing machine capable of transmitting performance data via Bluetooth.
Without Bluetooth data, the app cannot translate your strokes into in-game movement.
Still need help?
At EXR we want every session to work smoothly.
If you can’t find the answer here, visit our Support Center or contact our team directly, we’re happy to help.
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Integrations & Data
Can I sync EXR with Strava and other fitness apps?
Yes, EXR integrates with Strava and other supported fitness platforms, allowing you to sync your rowing workouts and keep track of your training progress across apps.
Learn how to connect your account and sync your workouts in our Strava integration guide, or explore all supported integrations
How do I export my rowing workout data from EXR?
You can download your completed EXR rowing sessions as FIT files from your past sessions. These files can be used to analyze your workouts or import them into compatible fitness platforms.
Follow our guide to managing and exporting past sessions.
Does EXR integrate with Concept2 Logbook?
Yes, EXR integrates with the Concept2 Logbook, allowing you to sync your rowing workouts and keep your training history in one place.
Learn how to connect your accounts and sync your workouts in our Concept2 Logbook setup guide.
Indoor Rowing & Fitness
What is indoor rowing and is it a good full-body workout?
Indoor rowing is a low-impact, full-body workout performed on a rowing machine. It engages your legs, core, back and arms while helping improve cardiovascular fitness and endurance.
Discover the benefits and how to get started in our Ultimate Guide to Indoor Rowing at Home.
Is rowing good for weight loss and fat burning?
Yes, indoor rowing can support weight loss by burning calories and improving overall fitness. Combined with a balanced diet and consistent training, rowing can contribute to a sustainable weight management routine.
Learn more about rowing for fitness and weight loss in our Indoor Rowing Guide.
How many calories does indoor rowing burn?
The number of calories you burn during indoor rowing depends on your body weight, workout intensity and session duration. Longer or more intense rowing workouts generally burn more calories.
Learn how rowing can help you burn calories and support your fitness goals in our Rowing for Weight Loss Guide.
How often should I row per week to see results?
Beginners can start with two to three indoor rowing sessions per week, gradually increasing frequency and duration as their fitness improves. Consistency and recovery are important for long-term progress.
Find tips on building a sustainable rowing routine in our Indoor Rowing Guide for Beginners.
What muscles does rowing work?
Rowing works several major muscle groups, including your quadriceps, glutes, hamstrings, back, core and arms. The rowing stroke combines leg drive, core stability and upper-body movement.
Learn more about the benefits of rowing in our Ultimate Guide to Indoor Rowing at Home.
Is indoor rowing better than running or cycling?
Indoor rowing can be a low-impact exercise option during recovery or rehabilitation, depending on your physical condition and individual needs. Its controlled movements and adjustable intensity may make it suitable for some recovery programs. Always consult a healthcare professional before rowing after an injury or surgery.
Learn more about the benefits, precautions and practical tips in our Rowing for Recovery and Rehabilitation Guide.
Is indoor rowing good for recovery training or rehabilitation?
Yes, indoor rowing is often used for recovery training and low-impact rehabilitation because it is gentle on the joints while still activating the full body.
Rowing allows controlled movement with adjustable intensity, making it suitable for active recovery days, post-injury conditioning, and cardiovascular rebuilding.
However, if you are recovering from surgery or a specific injury, it is important to consult a healthcare professional before starting.
Indoor rowing is especially beneficial for:
Active recovery between intense training sessions
Low-impact cardio after knee or hip strain
Gradual strength rebuilding
Improving circulation without high joint stress
Still need help?
At EXR we want every session to work smoothly.
If you can’t find the answer here, visit our Support Center or contact our team directly, we’re happy to help.
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