Support

Is my rowing machine compatible?

Most rowing machines connect to EXR. They can be sorted into two groups: supported rowers and compatible FTMS rowers.

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Supported rowing machines

When training with a supported rowing machine, you can count on our support team’s assistance and expect smooth gameplay since its brand cooperates with EXR.

Rowers of these brands are supported by EXR:

Simply click on your rower to learn more about its connectivity.

The list of supported rowing machines is extending constantly. Make sure to follow EXR on your favorite social media and read the EXR newsletter for updates!

FTMS rowers

EXR connects to many rowing machines via the FITness Machine Service protocol (FTMS). All FTMS rowers are compatible which means that they are discoverable when you are searching for them via EXR’s connection screen.

Many FTMS rowers are unsupported which means that smooth gameplay is not guaranteed and your statistics are not added to EXR leaderboards. When connecting to EXR with an FTMS rower, EXR will remind you of these limitations.

Brands of unsupported rowing machines do not cooperate with EXR which means that support questions are best directed at the brand.

Want your FTMS rower to be supported?

As brands prefer listening to their customers, we advise you to contact your FTMS rower's brand if you'd like them to cooperate with EXR.