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Support

How to connect your rowing machine

Most rowing machines can connect to EXR. Officially supported rowing machines include brands such as Concept2, WaterRower, RP3, FluidRower, Merach, Domyos and more. EXR can also connect to many other Bluetooth rowing machines that use the Fitness Machine Service (FTMS) protocol.

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Supported rowing machines

When training with a supported rowing machine, you can count on our support team's assistance and expect smooth gameplay since its brand cooperates with EXR.

Rowers from the following brands are officially supported by EXR. Select your rowing machine brand to find detailed information about compatible models and how to connect them to EXR.

How to connect your rowing machine to EXR

The exact connection process depends on your rowing machine. Select your brand above for instructions specific to your rower.

In general, make sure your rowing machine is switched on or active and Bluetooth is enabled on the device running EXR. Open EXR's connection screen, search for your rowing machine and select it to establish the connection.

Watch our video on "How to connect your rower"

The list of supported rowing machines is extending constantly. Make sure to follow EXR on your favorite social media and read the EXR newsletter for updates!

Bluetooth rowers (FTMS)

EXR connects to many rowing machines via Bluetooth using the Fitness Machine Service protocol (FTMS). All FTMS rowers are compatible, which means they are discoverable when you search for them via EXR's connection screen.

Many FTMS rowers are unsupported, which means that smooth gameplay and accurate statistics are not guaranteed. This may lead to your leaderboard entries automatically getting removed by our anti-cheat system.

Brands of unsupported rowing machines do not cooperate with EXR, which means that support questions are best directed at the brand.

Want your FTMS rower to be supported?

As brands prefer listening to their customers, we advise you to contact your FTMS rower's brand if you'd like them to cooperate with EXR.

Are you a rowing machine manufacturer and want to support EXR?

Use the contact form to get in touch with the EXR team and schedule a meeting.