Support

EXR on Apple TV

EXR is playable on all Apple TV 4K models. If you own another Apple TV, you can stream EXR using AirPlay.

Where can I find EXR for Apple TV?

Search for EXR in the App Store on Apple TV.

How do I navigate in EXR?

EXR uses a mouse cursor to navigate through the menus. Simply swipe your finger over the touchpad to control the cursor. Hover over the option that you want to select and press down the touchpad to make your selection.

During a rowing session, you can always press the back/menu button to open the menu.

On 2nd and 3rd generation Apple TVs, use the arrow keys to scroll.

My touchpad isn’t working. What should I do?

Enable touch input in your Apple TV settings.

EXR isn’t working properly. What should I do?

We’re sorry for the trouble! There is a known bugs that we aim to resolve soon:

  • Bug that prevents connections with RP3 rowers

Found another bug? Report it to our support team.

Some features like the Training Editor and the video settings are disabled on Apple TV. If you want to create custom workouts, you can use the Training Editor on another device (your EXR account including custom workouts is synced across all of your devices).

EXR doesn’t play on my Apple TV. What should I do?

Update your Apple TV and make sure that you are using the latest version of EXR. Still not working? Contact our support team.