Reset password

To reset your password in the browser, you need to log out of your EXR account first. Use this link to proceed. Next, you receive a support email to reset your password. Can't find the mail in your inbox? Don't forget to check your spam folder!

Reset your password in the app by logging out first. Then, click on Log In and choose Forgot my password in the next screen. Now you can enter an email address to which a support email will be sent. Don't forget to check your spam folder in case you can't find it in your inbox!