Support

Price change and new billing plans

On 1 June 2023 UTC, all EXR subscription prices change and new billing plans become available. These modifications ensure EXR’s sustainable and high-quality development together with making the app more accessible for sport-loving households and seasonal rowers.

The price change covers these updates:

  • The monthly subscription’s price is raised moderately.
  • The yearly subscription’s price has been slightly adjusted.

Starting from 1 June 2023, the new prices will automatically be implemented for all subscription renewals and new subscriptions.

You don't have to do anything to keep rowing with EXR at the new prices. Subscribers affected by the price change are going to receive an email with more information this April.

The new billing plans cover these updates:

  • A 6-monthly subscription for seasonal rowers.
  • A family plan to enjoy virtual indoor rowing with up to 2 other family members at a discounted price.

From 1 June 2023, you can switch to a 6-monthly billing plan or add a family plan to your subscription by visiting the subscription tab on your EXR web profile and selecting manage subscription.

Read CEO Alfred’s interview to learn how the decision on the price change has been made and how EXR rowers will benefit from the new billing plans.

READ INTERVIEW

Got any questions regarding your EXR subscription and billing plan? Get in touch with us via the contact form.

 

Pricing from 1 June 2023

EXR costs nothing in the first 7 days thanks to the free trial. Subscribe to continue rowing afterward. Choose between a yearly, 6-monthly or monthly subscription and add the optional family plan. Pause or stop your subscription anytime and resubscribe whenever you feel like indoor rowing with EXR again.


Billing plans

EXR subscriptions are available with 3 different billing plans. Change or stop your subscription and add or remove a family plan anytime via your EXR web profile’s subscription overview


Yearly plan

Fitness is a lifestyle. Stay committed to your goals and benefit from the best deal with the yearly plan. It’s the cheapest per month and you’ll only be invoiced once per year. 


6- monthly plan

Seasonal rowers profit the most from the discounted 6-monthly plan. Subscribe at the start of the indoor season and enjoy EXR for a reduced price.


Monthly plan

If you’re on- and off your rowing machine, the monthly plan gives you all the freedom you need. Row with EXR on a monthly basis and enjoy the most flexible offer.


Family plan

The family plan is the ideal deal for fit families who want to train together. Only one family member gets a regular yearly, 6-monthly or monthly subscription and can then invite up to 2 other members with the family plan. For example, this means that all 3 of you — you, your partner and your child — can all train with EXR thanks to the family plan. Members must live in the same household to be eligible for this plan. 

Don’t hesitate to contact the EXR team if you have questions or would like to make changes to your subscription.