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Support

Payments & Billing

What does the free trial include?

Here's what to expect when signing up for the free trial...

Pricing and subscription FAQ

Find answers to your questions about EXR’s pricing, billing plans and subscriptions in this FAQ. You can also find more information on the support page on how to manage subscriptions.

Subscriptions, billing and refunds

Check out the summary of the refund and subscription policies...

Family Plan

Discover how to upgrade to a Family Plan…

Pricing and billing plans

Learn more about the different pricing options.

EXR gift voucher

Share the fun of indoor rowing with your loved ones by gifting them an EXR voucher including a unique gift code!