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Fix Bluetooth pairing issues in EXR and learn how to establish a stable connection with your rowing machine and heart rate monitor.
Check the system requirements for EXR, including supported devices, operating systems, RAM and hardware recommendations.
Learn how to send an EXR error report and find log files on Windows and Mac to help troubleshoot issues faster.
Fix EXR session saving issues, including sync problems, server errors and Strava upload failures.
Learn how to fix EXR crashes and startup issues caused by outdated hardware, software or installation problems.
Why EXR shows different statistics than your rowing machine or Strava apps.
Learn about limitations of EXR subscriptions purchased via Apple, including restrictions on vouchers, family plans and account management.
Sync EXR workouts with Apple Health and transfer training data using iOS devices or workarounds.
Get in touch using our contact form.