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Support

Connect your Merach rower

EXR is supported on the Merach R28 WaterRower, Q3 Magnetic Rower, Q1S Magnetic Rower, NovaRow R50 AirRower and can only connect via Bluetooth.

  1. Open EXR’s Device Connection screen.
  2. Pull the handle of your rower or press the Start button on your rower's console or.
  3. Now back to EXR: Click on the Connect Rower button and select your rower from the list.

Did you stop rowing or push buttons on your console during your training? You might have lost your connection. Simply pull your rower's handle a few times to reconnect.

  1. Turn Bluetooth off and on again on your device.
  2. Wait a few seconds until Bluetooth is fully restarted.
  3. Click on EXR's Connect Rower button to connect.
     

Still having problems connecting? Contact us directly via the contact form and do not forget to mention which device and rowing machine you are using.